Hotel Policies

Rooms and Rates
Hotel Policies
Hotel Policies

($1 in local hotel tax per room, per night are Inclusive in all prices)

Check in time: Open

Check Out time: 10:00 AM

For special enquiry & larger Corporate Bookings contact us here:  reservation@miremberesort.co.ug

Kampala Office:

Phone:  +256 39 2772703

Mobile:  +256 751 095393

Hotel / Kalangala Office Lines

Phone:  +256 756 442566

Mobile:  +256 780 515566

PAYMENT AND CANCELLATION POLICIES

*25% deposit is essential to confirm a reservation.

Payment Options

  1. Cash & Mobile Money:

We accept cash and Mobile Money (send to this number: – ) +256 780 515566

         2. Bank Transfers

            The bank account is 9030005674602 Mirembe Resort Beach Ltd Kalangala branch ( STANBIC BANK )

         3. Online:

Please contact us for online payment options.

 

Cancellation Charges

The charges below only apply to 100% advance payment on accommodation. If you only paid our required 25% deposit, this won’t be refunded.

25% if cancelled 10 days in advance.

50% if cancelled two or three days in advance.

50% if few of the total booked rooms are cancelled.

100% if cancelled one day prior to booking or on the same day.

Refund is less of one day booked. Inform us with in 24hrs, butfirst day is cancelled

Publicholidays and festive seasons, there is no refund

 

Note:

Any postponement of the booking will be treated as a cancellation and will be governed by the Cancellation Policy.

Refunds only through cheque for bookings made by cash/cheque/bank transfer.

Online refunds for bookings made through our online payment system usually take 3-5 working days.

CURRENCY

We accept; Ugandan Shillings (UGX), USD, EUR, GBP, KES, UGX.

 

We also accept the following cards. Visa, MasterCard and American Express

 

Children and Extra Bed Policy:     
  • For a most enjoyable stay as a family at the Mirembe Resort Beach Hotel; All children are welcome.
  • Free or reduced rate accommodation for children sharing their parents' room.
  • Accommodation is free of charge if the kid 2 years and below stays with its parents in the same room. Babycot are provided at no extra fee. 
  • Extra bed can be provided in a room at an extra fee. Please contact us for details at the time of booking.